I spent my time as a product designer focused on improving the efficiency of selling cars by designing a holistic platform that includes work on multiple end-to-end product lifecycles.

‍I spearheaded work on the product strategy, research, and design for: AI-powered document recognition, digital deal jacket, digital form printing, and a helio-centric platform redesign.

The design process included:
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1. Conducting multiple rounds of UX research to define the parameters of the project
2. Creating wireframes to communicate broad design explorations
3. Working cross-collaboratively and gaining stakeholder alignment
4. Work with engineers to discuss technical challenges and creating high-fidelity prototypes to meet those parameters
5. Presenting at each stage of the process to both product managers/stakeholders and establish a long-term project roadmap.
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1. Embrace feeling uncomfortable. During my time at Ethos Group there were a lot of times where I feel like I couldn't keep up with the content of meetings, or vocabulary went right over my head. It's important to embrace the beginner's mindset and consume knowledge from anything and anyone. People tend to love helping others and only by absorbing all the information that is expected to be known can you even reach the start line.

2. Be Bold. It's ok to make mistakes, but everyone has a unique perspective to add to the conversation. Never hesitate to contribute something, and people will take notice of your effort.

3. Designers have to fight for the user. My work led me to better understand the unique challenges dealership representatives face (e.g. reps have to utilize multiple products depending on the customer's requirements), and how these manifest in necessary design decisions (e.g. interface learnability). Learning how to advocate the importance of addressing these needs in the context for a company's benefit was a vital skill.
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